- Description
- FAQ
Description
The Ajax KeyPad Plus gives you three ways to arm and disarm your Ajax system from a fixed panel on the wall: a PIN code, a Pass contactless card, or a Tag key fob. Any of those three methods works at the same keypad, and you can issue different credentials to different users without sharing a single code across the household or team. Up to 200 individual user codes can be registered, with a separate code for the keypad itself as a fallback.
This listing is for the Ajax KeyPad Plus in White, professionally supplied and installed by CCTV Aware, Ajax Certified Specialists covering Essex, London, Hertfordshire, and Kent.
Contactless access using DESFire technology
The KeyPad Plus reads Ajax Tag key fobs and Pass cards using DESFire EV1 and EV2 technology, based on the ISO 14443 standard. Each credential uses 128-bit encryption and is copy-protected, so cloning or spoofing the card is not a practical attack. Holding a registered Tag or Pass to the keypad arms or disarms the system without entering a code, which is faster and particularly useful in households where children or elderly users find PIN entry inconvenient.
Duress codes and coercion protection
Every user in the system can be assigned a separate duress code in addition to their standard access code. Entering the duress code arms or disarms the system normally from the intruder’s perspective, but simultaneously sends a silent alarm to the central monitoring station or nominated contacts. This is a meaningful safeguard in situations where someone is forced to disable the alarm under threat.
Code guessing protection and group control
If an incorrect code is entered more than three times within one minute, the KeyPad Plus locks for between three minutes and three hours, configurable through the Ajax app. The keypad also supports group security management, allowing specific zones to be armed or disarmed independently by entering a code alongside the relevant group identifier. It connects to your Ajax Hub 2 at a radio range of up to 1,700 metres.
What you receive when you order
- 1 x Ajax KeyPad Plus in White
- SmartBracket mounting panel
- 4 x AA batteries (pre-installed)
- Professional installation by CCTV Aware
Tag key fobs for contactless access are available separately. If you want to discuss access control requirements, the number of users, or group arming for your system, get in touch and we will help configure the right setup for your property.
For full technical specifications, visit the Ajax KeyPad Plus product page on the Ajax Systems website.
Yes. We can install CCTV as discreetly as possible, depending on your property and coverage requirements.
Options can include:
- Compact camera styles
- Higher mounting positions where appropriate
- Tidy cable routes and minimal visible trunking
- Recorder installed out of sight in a secure location
If your priority is a low profile install, tell us at quotation stage so we can recommend the best approach for your layout.
The recorder (DVR or NVR) is normally installed indoors in a secure, sensible location with good ventilation.
Common locations include:
- A cupboard or utility area
- An office
- A comms cabinet or rack
We typically install it near your internet router if you want remote viewing on your phone, as it needs a network connection.
If you have a preferred location, let us know during the quote stage and we will advise if it is suitable.
In many cases, yes.
Whether you can add cameras later depends on:
- How many spare channels your recorder has
- Whether the recorder has spare capacity on the hard drive
- Whether cable routes and power options are available
If you think you might expand in future, we can design the system with this in mind, for example fitting an 8 channel recorder for a 4 camera install, or leaving suitable cable routes.
Yes. Your CCTV system records locally to the recorder (DVR or NVR). If your broadband drops out, it will still continue recording as normal.
What you will lose during an internet outage is:
- Remote viewing from your phone or PC
- Push notifications and alerts to your phone
- Remote playback access
Once the internet comes back online, remote viewing and notifications will resume.
Recording time, also known as retention, depends on a few things:
- Number of cameras
- Camera resolution (for example 6MP, 8MP)
- Recording mode (continuous 24/7, motion only, or a mix)
- Frame rate and bitrate settings
- The hard drive size fitted to your recorder
As a rough guide, higher resolution and 24/7 recording will reduce retention. Motion based recording can greatly increase retention, but it depends on how busy the scene is.
We generally specify our systems to give you a retention period of 21 days.
Hikvision CCTV systems can support a multitude of notifications that can be configured to perform various actions from alerting your mobile phone to activating a parking barrier.
That being said, this guide talks about the three main notification options.
Motion Detection
In its simplest form, this is when an object enters the camera view area and a motion is triggered.
Line Crossing
An invisible line can be drawn on a particular area of your camera view area, for example the driveway threshold or the garden boundary. Once an object crosses over that line (from either way) - a line crossing is triggered.
Intrusion Detection
This is similar to Motion Detection but more specific. With Intrusion Detection an invisible quadrilateral shape can be drawn on a particular area of your camera view, for example directly outside your front door. Once an object then enters that area - an intrusion detection is triggered.
With all of the options above, the system is unable to detect the difference between a human, pet or other object. This can often result in false notifications being triggered to the user. In addition to this, if the system generates the notification - it is then down to your broadband provider (router) to push the notification out to your mobile device. This will often fail if your provider is not quite up to scratch or your mobile phone is currently in an area with poor coverage.
Because of this, we do not provide support on notifications that are sent to your mobile device.
Unfortunately, no.
We are authorised and Certified by Hikvision UK to supply and install their products.
We are unable to provide you with an installation only service if you have purchased your own equipment as we are not insured to do so.
In addition to this, we would be unable to provide you with our comprehensive support and warranty for three years that our systems come with.
If you are considering purchasing your own equipment, please consider our guide here : Pitfalls of buying Hikvision from eBay or Amazon
Our prices are fixed, so the cost of your installation will really depend on the amount of cameras you require and the type of system.
You can obtain a free online quotation by visiting our "Online System Builder"
You can see the differences between the systems by reading "Our IP Systems Explained"
You can learn about our 'Fixed Prices, No Surprises' policy by reading our "Simple as 2, 3, 4"




