Ajax Hub 2 Alarm System in White
£432.00 Excl. VAT
The Ajax Hub 2 is the wireless control panel at the heart of every Ajax alarm system, connecting up to 100 devices across Ethernet and 4G with photo verification in 9 seconds. Professionally supplied and installed by Ajax Certified Specialists at CCTV Aware, covering Essex, London, Hertfordshire, and Kent.
- Description
- FAQ
Description
The Ajax Hub 2 is the central control panel of an Ajax wireless alarm system. It connects all your detectors, sensors, sirens, and accessories, manages them intelligently, and keeps you informed the moment something happens. If your system detects movement, smoke, a forced door, or a leak, the Hub 2 notifies you, sends photo evidence from any connected MotionCam detectors, and, if you have one, alerts your monitoring station.
This listing is for the Ajax Hub 2 in White, professionally supplied and installed by CCTV Aware, Ajax Certified Specialists covering Essex, London, Hertfordshire, and Kent.
Three communication channels, working simultaneously
The Hub 2 does not rely on a single connection. It runs across Ethernet and two independent mobile networks via two SIM card slots, covering 2G and 4G. If your broadband drops, the system switches to cellular in seconds. If one mobile network fails, the second SIM activates automatically. The Ajax Cloud server monitors the hub’s connection every 12 to 300 seconds and alerts you if it goes offline.
Photo verification in 9 seconds
Most alarm systems tell you something happened. The Hub 2 shows you. When a MotionCam detector triggers, it sends a short animated photo series to your Ajax app within nine seconds of the alarm. You can see exactly what set it off before you call anyone or dispatch a patrol. This alone eliminates a large proportion of false alarm responses.
Range and reliability
The Hub 2 uses Jeweller, Ajax’s two-way encrypted radio protocol, to communicate with up to 100 connected devices across a range of 2,000 metres. A second protocol, Wings, runs in parallel specifically for photo delivery from MotionCam detectors. If the signal is disrupted, Wings automatically rebuilds and resends. You do not lose photo evidence because of a brief interference event.
Flexible security zones
The hub supports up to 9 independent security groups, 50 users, and 32 automation scenarios. You can arm and disarm different areas of your property independently, schedule the system to respond automatically to specific threats, and manage everything remotely through the Ajax app on your phone or computer.
Built to keep working
The Hub 2 continues operating for up to 16 hours on its built-in backup battery if the power goes out. If someone attempts to remove it from the wall, the tamper sensor triggers immediately. If the connection to the Ajax Cloud is lost, you are notified within 60 seconds. The operating system it runs on, OS Malevich, is immune to viruses, cannot be remotely compromised, and updates itself automatically whenever the system is disarmed.
What you receive when you order
- 1 x Ajax Hub 2 alarm panel in White
- Professional installation by CCTV Aware
The Hub 2 is the foundation of an Ajax system. Sensors, keypads, sirens, and peripheral devices are purchased separately and paired through the app. If you are not sure which components you need for your property, get in touch and we will put together a system that fits.
For full technical specifications, visit the Ajax Hub 2 product page on the Ajax Systems website.
Yes. We can install CCTV as discreetly as possible, depending on your property and coverage requirements.
Options can include:
- Compact camera styles
- Higher mounting positions where appropriate
- Tidy cable routes and minimal visible trunking
- Recorder installed out of sight in a secure location
If your priority is a low profile install, tell us at quotation stage so we can recommend the best approach for your layout.
The recorder (DVR or NVR) is normally installed indoors in a secure, sensible location with good ventilation.
Common locations include:
- A cupboard or utility area
- An office
- A comms cabinet or rack
We typically install it near your internet router if you want remote viewing on your phone, as it needs a network connection.
If you have a preferred location, let us know during the quote stage and we will advise if it is suitable.
In many cases, yes.
Whether you can add cameras later depends on:
- How many spare channels your recorder has
- Whether the recorder has spare capacity on the hard drive
- Whether cable routes and power options are available
If you think you might expand in future, we can design the system with this in mind, for example fitting an 8 channel recorder for a 4 camera install, or leaving suitable cable routes.
Yes. Your CCTV system records locally to the recorder (DVR or NVR). If your broadband drops out, it will still continue recording as normal.
What you will lose during an internet outage is:
- Remote viewing from your phone or PC
- Push notifications and alerts to your phone
- Remote playback access
Once the internet comes back online, remote viewing and notifications will resume.
Recording time, also known as retention, depends on a few things:
- Number of cameras
- Camera resolution (for example 6MP, 8MP)
- Recording mode (continuous 24/7, motion only, or a mix)
- Frame rate and bitrate settings
- The hard drive size fitted to your recorder
As a rough guide, higher resolution and 24/7 recording will reduce retention. Motion based recording can greatly increase retention, but it depends on how busy the scene is.
We generally specify our systems to give you a retention period of 21 days.
Hikvision CCTV systems can support a multitude of notifications that can be configured to perform various actions from alerting your mobile phone to activating a parking barrier.
That being said, this guide talks about the three main notification options.
Motion Detection
In its simplest form, this is when an object enters the camera view area and a motion is triggered.
Line Crossing
An invisible line can be drawn on a particular area of your camera view area, for example the driveway threshold or the garden boundary. Once an object crosses over that line (from either way) - a line crossing is triggered.
Intrusion Detection
This is similar to Motion Detection but more specific. With Intrusion Detection an invisible quadrilateral shape can be drawn on a particular area of your camera view, for example directly outside your front door. Once an object then enters that area - an intrusion detection is triggered.
With all of the options above, the system is unable to detect the difference between a human, pet or other object. This can often result in false notifications being triggered to the user. In addition to this, if the system generates the notification - it is then down to your broadband provider (router) to push the notification out to your mobile device. This will often fail if your provider is not quite up to scratch or your mobile phone is currently in an area with poor coverage.
Because of this, we do not provide support on notifications that are sent to your mobile device.
Unfortunately, no.
We are authorised and Certified by Hikvision UK to supply and install their products.
We are unable to provide you with an installation only service if you have purchased your own equipment as we are not insured to do so.
In addition to this, we would be unable to provide you with our comprehensive support and warranty for three years that our systems come with.
If you are considering purchasing your own equipment, please consider our guide here : Pitfalls of buying Hikvision from eBay or Amazon
Our prices are fixed, so the cost of your installation will really depend on the amount of cameras you require and the type of system.
You can obtain a free online quotation by visiting our "Online System Builder"
You can see the differences between the systems by reading "Our IP Systems Explained"
You can learn about our 'Fixed Prices, No Surprises' policy by reading our "Simple as 2, 3, 4"